Frequently Asked Questions (FAQ) - Updated 2024

What is your lead time?

  • Lead-time varies depending on current order volume but typically is around 2-3 months.

Are the cabins delivered fully assembled?

  • Cabins are fully finished in our factory and arrive turn key to your location.

Do you do custom additions i.e. bathrooms, larger A-Frame footprints, or custom builds?

  • We sure do! We have a range of custom options, reach out to our sales team to get your custom quote!

What are your cabins made out of?

  • Our cabin structures are stick framed from sustainably sourced kiln-dried FSC lumber. Each cabin is built onto an integrated steel trailer chassis that goes through a 3 step painting process. The exterior is clad in durable and low-maintenance metal roofing and wood siding. We use recycled materials, Low VOC paints and finishes on the interior of our cabins.

Are there multiple color options available?

  • We like our cabins to speak to the landscape that they ultimately will go into. Black is our classic and default color but we are always open to exploring a custom color that you might want.

Do your cabins need to be permitted?

  • Bivvi cabins are considered RV’s due to the fact that they are built onto a trailer chassis. This allows for much more lenient usage but permitting and land use is a complicated beast. Allowances vary on your site’s local jurisdiction so you should always do your due diligence first. Generally speaking, if any structure is intended to be used as a habitable dwelling, it will need to be approved for such use by your local zoning & building department. We highly encourage thorough due diligence and calling your local building department to confirm your cabin’s compliance with local codes.

Are your cabins insulated?

  • Yes. All walls, floors, and roofs are insulated with mineral wool batt insulation and rigid foam on the floor and roof to keep the interior comfortable any time of the year.

Are the cabins rated for any temperature?

  • They are rated for any temperature from a construction standpoint. It is recommended that a heating or cooling system is installed if outside temperatures in your location drop below 40°F or exceed 90°F.

Do you offer a heating option?

  • Yes. We have an optional high efficiency Mitsubishi mini split system that can be added on to your cabin.

Do you offer a cooling option?

  • Yes. We have an optional high efficiency Mitsubishi mini split system that can be added on to your cabin.

Can you deliver?

  • Yes. Cabins can be delivered in 2 different ways: 1) We work with licensed and insured RV hauling companies to bring your cabin directly to you. The integrated trailer allows for completely seamless towing and delivery to your project location. We strongly recommend this first option, as it is the safest and most convenient for you. 2) You can always come to our factory and pick up your cabin in person. We will only allow this option if you have a vehicle that we assess as adequate to tow the cabin and you are comfortable towing trailers.

Do you offer installation services?

  • Depending on the scale and volume of your order, a Bivvi Camp Guide will be on-site to oversee delivery and placement of your cabins. When it comes to any site work or local construction needs, we encourage working with local contractors, we are happy to work with you and your chosen contractor on best practice for installation and placement of your cabin.

Are your cabins road-legal for transportation and delivery purposes?

  • Yes. At 8.5’ wide and 13-3” tall, cabins fit state and federal highway clearance requirements and do not require and special permits. As part of your cabin delivery you will be given the registration to your trailer which will need to be documented with your local DMV.

Where is Bivvi located/manufactured?

  • Our manufacturing and design facility and main office is located in Sisters, Oregon.

How are payments handled?

  • We accept all forms of payments, including check cash and credit card. Invoices are sent through our payment portal.

  • Pre order process:

    • By placing a fully refundable $1,000 deposit you will be reserving your Bivvi Camp Base Cabin. Your deposit will be applied to your overall final purchase price.

    • Should you wish to cancel your order at the point of signing off on your build you will recieve a fully refundable deposit, no deposits will be refunded past that point.

  • Build Process

    • Payment Structure:

      • Production Deposit - 50% of total order to secure production spot and order materials.

      • Final Delivery Deposit - 50% of total order due before delivery.

Do you have a warranty?

  • Our cabins have a limited 1-year warranty on all cabins, subject to our terms and conditions. All third-party components are covered by their own manufacturer warranty. We stand by the quality and craftsmanship of each of our hand built cabins and build to all relevant code and standards.